PRIVACY POLICY

Effective Date: January 1, 2026

1. Introduction

Raven Crest ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our website visitors, potential clients, business partners, and customers.

This Privacy Policy explains how Raven Crest collects, uses, stores, and protects information when you:

  • visit our website;

  • contact our company;

  • request information about our services;

  • engage our IT consulting services;

  • communicate with our team.

Raven Crest provides IT consulting services specializing in Chatbots, Conversational AI, artificial intelligence solutions, and technology consulting.

By accessing our website or using our services, you acknowledge that you have reviewed and understood this Privacy Policy.

2. Information We Collect

Raven Crest may collect different types of information depending on how you interact with our website and services.

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Business address

  • Information submitted through contact forms

  • Communication records

Business and Project Information

When providing consulting services, we may collect information related to your organization, including:

  • Business requirements

  • Technology environment

  • Existing systems

  • AI implementation goals

  • Project specifications

  • Technical documentation

This information is used only for providing agreed consulting services.

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website activity

  • General location information

3. How We Collect Information

We may collect information through:

  • Website contact forms

  • Email communications

  • Consultation requests

  • Business discussions

  • Service agreements

  • Cookies and similar technologies

4. How We Use Information

Raven Crest may use collected information to:

  • Provide IT consulting services

  • Respond to inquiries

  • Prepare proposals

  • Communicate with clients

  • Manage projects

  • Improve website experience

  • Maintain business records

  • Protect against fraud and security threats

  • Comply with legal obligations

5. Information Sharing

Raven Crest does not sell personal information.

We may share information only when necessary for legitimate business purposes, including:

Service Providers

We may use trusted third-party providers that support our operations, such as:

  • Hosting providers

  • Communication platforms

  • Analytics providers

  • Payment processors

  • Business software providers

These providers are authorized to use information only for providing services to Raven Crest.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Protect our rights

  • Prevent fraud

  • Respond to legal requests

  • Protect security

6. Client Confidential Information

As an IT consulting company, Raven Crest may receive confidential business and technical information from clients.

We treat client information as confidential and use it only for purposes related to the consulting engagement.

We do not sell, distribute, or disclose client information except as authorized by agreement or law.

7. Data Security

Raven Crest uses reasonable technical and organizational measures designed to protect information.

Security practices may include:

  • Access controls

  • Secure communication methods

  • Confidentiality obligations

  • Data protection procedures

However, no online system can guarantee complete security.

8. Data Retention

We retain information only as long as necessary for:

  • Providing services

  • Maintaining business records

  • Meeting legal obligations

  • Resolving disputes

9. Cookies and Tracking Technologies

Raven Crest may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website usage

  • Understand visitor behavior

  • Improve user experience

Additional information is available in our Cookie Policy.

10. Third-Party Websites

Our website may contain links to third-party websites.

Raven Crest is not responsible for the privacy practices, content, or security of third-party websites.

11. Children's Privacy

Raven Crest services are intended for businesses and professional users.

We do not knowingly collect personal information from children under 18 years of age.

12. Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Accessing your information

  • Requesting corrections

  • Requesting deletion

  • Asking questions about data practices

Requests may be submitted using the contact information below.

13. Changes to This Privacy Policy

Raven Crest may update this Privacy Policy from time to time.

Changes become effective when published on our website.

14. Contact Information

Raven Crest

Email Address: RavenCrestLLC@proton.me

Phone Number: +14845850703

CEO: MOFFETT EMORY

Company details: 10897 BEELER ST COMMERCE CITY CO 80640